Dining Advantage®

What if there was a problem with redeeming my offer?

Unfortunately, there are times where an offer that has been redeemed might require some attention after it has been printed. Included in those possibilities are technical issues with the printer that was being used, concerns preventing use of the coupon before the listed expiration date, and regrettably, there are sometimes concerns with representatives of the merchant being unfamiliar with their offer or how to process the discount.

If that should occur, we request that you tell us the reason you had an issue, and upon verification, we will credit your account for the amount you paid for the offer so you can purchase the offer again, or purchase a different offer.

At the footer of the website, click the “Contact Us” link. You will be taken to a page where you can fill out a form to email our customer service team.
Please let us know the name of the offer with which you had the issue, and the reason you were unable to redeem the offer. Common reasons are:

  • My Offer Did Not Print
  • I Was Not Able To Use The Offer By The Expiration Date
  • The Business Did Not Accept The Offer
  • Other
You will receive a verification that your feedback was submitted and you should receive follow-up within two business days.

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